CFPB Symposium – Evolutions in Consumer Debt Relief Session 4: Consumer Journeys Through Debt Relief Panel discussion about the consumers experiences in when seeking debt relief solutions, including the benefits and risks of working directly with creditors, entering a debt management plan through a credit counseling services, enrolling in a debt settlement company programs, or applying for bankruptcy. Additional CFPB resources on consumer debt relief: – Dealing with debt during the coronavirus pandemic https://go.usa.gov/xskxn – What’s the difference between a credit counselor and a debt relief company? https://go.usa.gov/xskxZ For more information about this symposium, including the session agenda and panelist bios, visit https://www.consumerfinance.gov/about-us/events/archive-past-events/evolutions-in-consumer-debt-relief-event/ _____________ Master of Ceremonies: VANESSA MEGAW, Analyst, Office of Consumer Credit, Payments, and Deposits, CFPB Moderated by DANIEL DODD-RAMIREZ, Assistant Director, Community Affairs, CFPB Panelists: MIKE CROXSON, President and CEO, Consumer Education Services, Inc. TERESA DODSON, Founder and CEO, Greenbacks Consulting; and Executive Board Member, American Fair Credit Council JASON GRAEBER, Attorney at Law, Jason Graeber Law Offices; and National Association of Consumer Advocates Member STEPHEN CONGDON, Assistant Vice President and Regulatory Counsel, Consumer Bankers Association Session introduction (00:00) Panelist introduction (00:45) Panel discussion (04:08) _____________ The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn how the CFPB can help you at https://www.consumerfinance.gov/about-us/ Connect with CFPB https://www.consumerfinance.gov/ Twitter: https://twitter.com/CFPB Facebook: https://facebook.com/CFPB