CFPB Symposium – Evolutions in Consumer Debt Relief Session 5: The Future of Debt Relief – Emerging Opportunities and Challenges Panel discussion about opportunities to expand consumer debt relief options, including increasing transparency and predictability of programs offered through credit counseling agencies and debt settlement companies. Additional CFPB resources on consumer debt relief: – Dealing with debt during the coronavirus pandemic https://go.usa.gov/xskxn – What’s the difference between a credit counselor and a debt relief company?https://go.usa.gov/xskxZ For more information about this symposium, including the session agenda and panelist bios, visit https://www.consumerfinance.gov/about-us/events/archive-past-events/evolutions-in-consumer-debt-relief-event/ _____________ Master of Ceremonies: VANESSA MEGAW, Analyst, Office of Consumer Credit, Payments, and Deposits, CFPB Moderated by ALICE HRDY, Principal Deputy Assistant Director, Supervision Policy, CFPB Closing remarks by TOM PAHL, Policy Associate Director, Research, Markets, and Regulations, CFPB Panelists: MIKE CROXSON, President and CEO, Consumer Education Services, Inc. TERESA DODSON, Founder and CEO, Greenbacks Consulting; and Executive Board Member, American Fair Credit Council JASON GRAEBER, Attorney at Law, Jason Graeber Law Offices; and National Association of Consumer Advocates Member STEPHEN CONGDON, Assistant Vice President and Regulatory Counsel, Consumer Bankers Association Session introduction (00:00) Panelist introduction (00:45) Panel discussion (02:45) Closing remarks (01:02:05) _____________ The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn how the CFPB can help you at https://www.consumerfinance.gov/about-us/ Connect with CFPB https://www.consumerfinance.gov/ Twitter: https://twitter.com/CFPB Facebook: https://facebook.com/CFPB